F.A.Q.

THANK YOU FOR CHOOSING COOKINATM

To assure a long and pleasant experience, we would like you to take the time to read these instructions before you use your COOKINATM. These instructions are for general safety and use and are provided so that you can avoid personal injury and damage to your COOKINATM. If you have any questions please call customer support at 1-877-9COOKINA (266546).

Now you can cook like a chef! COOKINATM makes sure you don’t need to worry about anything else apart from flipping the food at the appropriate moment thanks to a revolutionary material. COOKINATM looks like a sheet of plastic except that it is heat-resistant and it won’t burn. It retains the heat just like a BBQ plate. It’s non-stick quality allows you to cook your food to perfection without using oils or sprays to grease the surface. Once you have finished cooking you only need to wash it in warm soapy water. It’s ready to be used again. You can cook healthily and clean up in a minute or less. COOKINATM is reusable and holds no odor or flavor from previous use, so you can cook fish, wipe your COOKINATM, and then cook pancakes in the same spot. It can go in any oven. Ideal for the hotplate of your BBQ but not over the open flame, ceramic or halogen. Excellent for health grills or sandwich makers! Great as an oven liner!

WILL MY FOOD COOK BETTER USING COOKINATM PRODUCTS?

Absolutely! We have cooked the same foods in an oven using our non-stick products as well as wax paper, parchment paper, aluminum foil and normal metal sheets–each time the food cooked on COOKINATM appears far better and is easier to remove. How many times have you perfectly cooked a pastry, cake, flan, fish, etc. to find that it was impossible to remove because it was stuck to the cooking surface? Now that will be an experience of the past; now your perfectly cooked food will appear even better and complement your skills. The catering professionals have known this secret for years, and now you can use it in your own kitchen.

ARE COOKINATM PRODUCTS CHEAPER THAN ALUMINUM FOIL,PARCHMENT OR WAX PAPER?

Yes, our non-stick products are much cheaper than using aluminum foil, parchment and wax paper because our products are reusable. If your COOKINATM discolors over time, don’t worry, most non-stick products experience discoloration from food staining or exposure to heat with regular use.

HOW WILL I KNOW WHEN IT’S TIME TO REPLACE MY COOKINATM?

When food starts to stick, it’s time to buy another COOKINATM.

CAN I USE COOKINATM FOR SUGAR CRAFT AND PASTRIES?

Yes, pastries, pies or cakes need a material that is both non-stick and can withstand high temperatures, and this does both.

HOW THICK IS THE NON-STICK COATING ON THE COOKINATM PRODUCTS?

Five (5) times thicker than on most non-stick frying pans, therefore COOKINATM is better, non-stick and longer lasting!

CAN I USE BOTH SIDES OF COOKINATM?

Yes, all COOKINATM products are coated on both sides with non-stick material.

WILL I HAVE TO CHANGE MY COOKING TIMES?

No, our products all have excellent heat transfer qualities.

USING WITH…

CAN I USE COOKINATM PRODUCTS IN A NON-STICK PAN?

No problem. However it is very important that you do not overheat the pan and/or liner.

CAN COOKINATM BE USED IN A FAN OVEN?

Yes, it is a heavy duty grade product that can be cut to the size of your oven and will not flap/fly away in a fan oven. If your heating element is under the bottom / sole plate of your oven then you should use COOKINATM on the bottom removable shelf. This will then allow the heating element to work correctly. Do not allow COOKINATM to come into contact with either the gas flame or electric heating element.

CAN I USE COOKINATM IN A MICROWAVE?

Yes, either under or over whatever you are cooking in a microwave. It can even protect the bottom of your microwave.

MY FRYING PAN AND SAUCEPAN ARE BADLY SCRATCHED; CAN I USE THEM WITH COOKINATM?

Yes, our products will extend the life of your utensils by many years.

HEALTHIER COOKING

CAN I REALLY COOK WITHOUT OIL, BUTTER, GREASE OR OTHER FATS? WHAT ABOUT BAKING?

Yes, COOKINATM releases foods so easily, you really don’t need to use added fat for cooking.

CAN I REDUCE MY CALORIE INTAKE?

Yes, COOKINATM can reduce your calorie intake because you do not need to add fat, butter, grease, oil or margarine when cooking your food.

CUTTING

CAN I USE MY COOKINATM AS A CUTTING SURFACE?

No. Using sharp utensils will damage the product and could cut it.

CAN I CUT COOKINATM?

Yes, you can cut our products with scissors and customize to your needs.

UTENSILS AND SCRATCHES

WHAT TYPE OF UTENSILS SHOULD I USE WITH MY COOKINATM?

Use either plastic or wooden utensils. Avoid sharp utensils as they will scratch the non-stick surface.

CAN I USE METAL UTENSILS WITH MY COOKINATM?

To prolong its life, we strongly recommend that you do not use metal utensils with your COOKINATM. Plastic, wood or PTFE base utensils are a better choice.

CAN I EXPECT TO SEE SCRATCHES ON MY COOKINATM WHEN USING METAL SPATULAS?

Over time your COOKINATM surface will look used, including scuff marks from any spatula. This is expected and can interfere with the performance of the product.

EASY MAINTENANCE

HOW TO CLEAN YOUR COOKINATM ?

Cleaning by hand in soapy water is enough. Your COOKINATM must be cleaned each time it’s used to remove the film that can stay on the surface. If your COOKINATM is only wiped with a paper serviette, the film won’t be fully removed and may cook the next time you use your COOKINATM and stains may appear. Your COOKINATM must not be cleaned with scouring powders or scouring pads.

USE AND CARE INSTRUCTIONS

Before using for the first time, wash your COOKINATM with warm soapy water to remove dust. Wash and dry your COOKINATM after each use; let your COOKINATM cool before cleaning. Wash your COOKINATM in warm soapy water. Do not use harsh chemicals, abrasive cleaning powders or scouring pads. Dry with a soft cloth or paper towel.

CONVENIENT STORAGE

After use and cleaning of your COOKINATM make sure you store flat or rolled with your COOKINATM Ring, making it the perfect utensil!

HIGH TEMPERATURE

CAN COOKINATM BE DAMAGED BY HIGH TEMPERATURES?

Yes. A high temperature can burn food, producing stains and causing your COOKINATM to warp. In addition, overheating may result in a loss of non-stick performance. Use only low to medium heat with your COOKINATM at all times. A moderate temperature is sufficient for cooking. COOKINATM can be used without being damaged up to a temperature of approximately 500ºF (260ºC). This is well above the temperature needed to cook or fry, so there is no problem when your COOKINATM is used for normal cooking. Only heating your COOKINATM to a very high temperature, with nothing on it, can cause damage.

IF COOKINATM IS ACCIDENTALLY OVERHEATED, ARE THERE HAZARDOUS FUMES?

Any material heated high enough will give off fumes. You should never allow your COOKINATM to overheat. Fumes from overheated non-stick cookware, like your COOKINATM do not adversely affect humans or household pets with the exception of birds. Since birds have particularly sensitive respiratory systems, they are susceptible to fumes in general. At high temperatures (above 500ºF (260ºC)), in case of overheating of your COOKINATM, the decomposition of PTFE may create gases that could be harmful for birds.

IS IT USEFUL TO COOK AT HIGH TEMPERATURES WITH MY COOKINATM ?

No. Cooking at high temperatures does not result in a significant decrease in cooking time and certainly does not contribute to the quality of the food, so cooking at medium temperatures is highly recommended. Another reason for this recommendation is that high temperature cooking might damage the non-stick coating of your COOKINATM.

WHY DO YOU RECOMMEND LOW TO MODERATE HEAT?

COOKINATM is designed to radiate heat evenly throughout so high heat is not needed and may damage the surface. Cooking at the recommended temperature (low to moderate) allows food to cook thoroughly without burning or overheating. Damage due to overheating is not covered under the warranty. Heating non-stick cookware above 500°F (260°C) can discolor the surface of your COOKINATM or cause it to lose some of its non-stick properties. If an empty non-stick COOKINATM is accidentally heated above 662°F (350°C), a temperature that far exceeds what food preparation calls for, the non-stick coating may begin to deteriorate.

UP TO WHAT TEMPARATURE CAN I HEAT COOKINATM ?

You can heat COOKINATM without damaging it up to 500ºF (260ºC). In the case of use in a pan, we advise you to bake at a maximum capacity of 80%. Because there is no exact indication of the temperature on the stove, it is hard to determine when you might exceed 500ºF (260ºC).

CAN I COVER THE ENTIRE SURFACE OF MY BARBECUE WITH MY COOKINATM ?

No. Do not cover the entire surface of your barbecue with the COOKINATM cooking sheet (only for the COOKINATM barbecue product, do not use the COOKINATM cuisine product on the barbecue). Make sure that you do not do not obstruct the combustion or the flow of hot air. Make sure you keep sufficient space on the grill to let the hot air circulate. If necessary, you can cut your COOKINA TM to the required size.

PTFE

WHAT IS YOUR COOKINATM MADE OF?

It’s a composite Fluoro Polymer plastic combining two extremely high-grade compounds coated and encapsulated around a fabric carcass, resulting in a tough, economical, flexible cooking sheet. The basic chemical component is PTFE.

WHAT IS PTFE?

PTFE is a chemical connection that was discovered in 1938 by Roy Plunkett of the DuPont company. PTFE was introduced as a commercial product in 1949. In 1954, the French engineer Marc Grégoire created the first pan coated with PTFE. PTFE is a plastic with the lowest friction coefficient. It is used as non-stick layer in all sorts of pans. PTFE is particularly non-reactive and consequently is used in all kinds of applications, from medicine to storage and transport of reactive chemicals. PTFE is chemically inert and non-toxic, although at a temperature of above 500ºF (260ºC) its quality begins to deteriorate and above 662ºF (350ºC) it will begin to evaporate. By way of comparison, butter and other fats used to bake and roast begin to scorch and smoke above 392ºF (200ºC). As a rule to prevent burning, meat should not be heated to more than 500ºF (260ºC). Cooking utensils placed empty on a heated cooking plate can reach temperatures of over 662ºF (350ºC). After research conducted in 1959 by the American FDA, PFTE was approved to be used in cooking utensils. The research showed that any harm from vapours originating from the excessive heating of an empty pan is less than that of common oils and fats. PTFE does not break down, is cumulative, and can be found in the environment, wildlife and bloodstream of humans. In our daily life, PTFE is everywhere. In anti-wrinkle creams and treatments, auto engine parts, camping equipment and outdoor clothing, carpets and rugs, clothing, computer chips, curling irons, dental floss, electrical insulation, fast food containers, furniture, beds, gardening equipment, hair dryers, house paint, kitchen utensils, light bulbs, luggage, medicine containers, microwave popcorn bags, pet bedding, leashes and collars, prosthetic devices and reconstructive surgery, razor blades and shaving foam, solar panel coatings, eyewear with scratch-resistant lenses, stain repellents, surgical instruments, and umbrellas — to name a few.

IS THE PTFE RECOGNIZED AS A HARMLESS SUBSTANCE?

The competent health authorities in the USA, Canada, France, Japan and other countries have approved the use of PTFE on cookware like your COOKINATM. PTFE is actually an inert substance that does not react chemically on contact with food, water or detergents. It is widely used in the medical field.

PFOA

WHAT IS “PFOA”?

“PFOA” means Perfluorooctanoic Acid and is an agent used in the manufacturing of some PTFE.

DO COOKINATM PRODUCTS HAVE “PFOA” IN ITS “PTFE”?

NO! There is NO PFOA that can be found on any COOKINATM product.

SAFETY

CAN PTFE DAMAGE MY HEALTH?

No, trust in the safety of PTFE coated products is based on over 40 years of laboratory tests. What’s more, the cooking sheets have been used worldwide without problems for many years, both in industrial and domestic applications.

IS PTFE SAFE TO USE?

This product is FDA approved and has been used in commercial applications for more than 40 years. This type of material has been used by every fast food restaurant, bread producer and numerous other commercial food producers since the early 1960s.

IS IT DANGEROUS TO ACCIDENTALLY EAT A PIECE OF THE NON-STICK COATING FROM MY COOKINATM ?

The coating is designed not to flake in normal use. If COOKINATM is treated poorly and a particle of coating is inadvertently swallowed, there is no danger. The particles are not toxic (PTFE is harmless to your health). They will be passed without being absorbed, like any fibre.

ARE THERE ANY FURTHER HEALTH CONCERNS TO BE OBSERVED WHEN COOKING WITH COOKINATM ?

NO! As long as you handle your COOKINATM with care:

  1. Do not overheat it
  2. Keep it clean after use
  3. Do not abuse it aggressively with metal utensils
  4. Keep your COOKINATM out of the flames and below 500ºF (260ºC)
  5. Never leave your COOKINATM unattended
  6. Do not cover the entire surface of your barbecue with the COOKINATM cooking sheet (only for the COOKINATM barbecue product, do not use the COOKINATM cuisine product on the barbecue)

WARRANTY

DOES MY COOKINATM LAST A LONG TIME?

If treated with care, it will last a long time. Even if it’s scratched accidentally with a metal utensil, it won’t be damaged or flake. Scratches do affect its non-stick performance.

WHAT DOES THE COOKINATM WARRANTY COVER?

COOKINATM is guaranteed against faulty workmanship or materials. The COOKINATM Ring is our symbol of quality and authenticity and can be used to store your COOKINATM after use. This warranty does not include damage due to misuse and improper care. Stains, discoloration and scratches are not covered by this warranty. For more info. call us at 1-877-9COOKINA (266546).

WHERE TO FIND?

I can’t find COOKINATM products where I live. How can I buy them? Send us an e-mail (sales [at] cookina [dot] co) specifying your address, and you will be contacted either by one of our distributors or directly by us.

I AM INTERESTED IN BECOMING A RETAILER/DISTRIBUTOR FOR YOUR PRODUCTS. WHAT SHOULD I DO?

Write to us specifying your location and current activity. We will provide you with the information and conditions. This obviously depends on the location and existing agreements. Please write to: sales [at] cookina [dot] co or call us at 1-877-9COOKINA (266546)